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Privacy Policy

As an online shopper we know how important privacy is to you. We respect the trust you have in us and we respect your privacy even more. That’s exactly why we ensure that we maintain the highest standards of security in terms of your personal information and financial credentials.

Please read our privacy policy to know about EsyBuy’s gathering and use of information provided by you. Do note that the privacy policy is subject to change without prior notice. It is thus advised to view this space every time you access our site. By accessing this website, you agree to be legally bound by the terms and conditions of our Privacy Policy which is incorporated into and subject to the Terms of Use.

All information collected and used by us is purely for research and redressal purposes so that we can make your experience and relationship with EsyBuy a strong and hassle-free one. We do not sell the information provided by you to third parties. We do not misuse it either. All information is highly protected and carefully stored in our secured database.

Personal Information

When you access and use our website, we ask for some of your details. You have an option to anonymously browse our website or provide us with the required information in cases where you make any transactions. We collect and store this information to make your shopping experience a smooth, easy, and safe one. We use this data for future dealings and to provide services that meet your needs and expectations.

By registering/subscribing on our site , you give us your interest to receive our promotional emails about our offers from time to time and to announcing changes on our site

You can opt out of receiving such emails with one click opt out, which is done by clicking on the link at the bottom of any of the emails at any time you decide that you do not wish to receive any such emails

Browsing History

We may track certain information from our backend for internal research and development processes, and to understand user behaviour, demographics, and interests, in order to serve you better. This information is collected and analysed on an aggregated basis and may include the URL that you came from, the next URL you go to, your IP address, and your browser information.

Cookie Tracking

We also track certain data based on cookies. “Cookies” are small files that are placed on your hard drive that assist us in providing services to you. We do this to understand our web page flow and to measure promotional effectiveness in addition to promoting trust and safety. In fact, we offer some features that are made available only through the use of a “cookie”. You are free to decline these cookies if your browser permits so, but in such a case, you may not be able to use some of our features and may be required to re-enter your password more frequently during one session.

Transactional Details

All credit/debit cards’ details and all personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.

We use Secure Socket Layer (SSL) technology to provide for the secure transmission of the information from your device like desktop, laptop , mobile or tablet to the authorized 3rd party payment providers.

Correspondence Information

If you choose to send us feedback/support/query messages on our message boards, we collect such data and details to resolve disputes, provide support, and troubleshoot concerns as permitted by law. If you send us correspondence through email or physical letters, or through any other third parties, we collect all the relevant information like email address, physical address, phone number, card number, etc. for future reference in a file specific to you.

Third Parties

We link our site with third-party advertising companies that might serve you ads when you visit our website. These companies may use some of your browsing information – NOT your name, address email id, or contact number – to present you ads about various goods and services that may be of interest to you. All of your private information is secured with us.

The Website Policies and Terms & Conditions would be changed or updated occasionally to meet the requirements and standards. Therefore the Customers must be notified about these changes as well as the Payment Gateway Provider / NBAD Bank, such modifications will become effective on the day they are posted, and encourages you to frequently review the Privacy Policy for any modifications

If you have any questions regarding any bit of information stated in this Privacy Policy, or if you have other concerns revolving around your data security, we strongly recommend directing them to the following email

Feel free to call our customer care on the Toll free number: 800 379 289 to know about your order.

Contact Us: M-01, Mohammed Noor Talib Building, Khalid Bil Waleed Street, Bur Dubai PO Box : 117902, Dubai, United Arab Emirates

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